Strack and Van Til Reduces Store Shrink and Improves Profit with Aggressive Store Operations Control Program Company Background – Strack and Van Til, LLC [frame_left alt=”store shrink” title=””]https://smartretailsolutions.com/wp-content/uploads/2011/03/losspreventionimage2.jpg [/frame_left]One of Chicagoland’s leading grocery chains, Strack & Van Til (SVT) operates about 30 supermarkets in and …
Driving Store Profit Requires Focused Loss Prevention Leadership Driving retail store profit through smarter Loss Prevention requires an open mind, a willingness to change and focused Loss Prevention Leadership. Smart Loss Prevention and shrink control is an “evolution”. It involves the use of shrink control …
This month and next we will examine the store manager’s daily Store Walk. That absolutely necessary time spent each day walking and looking at the vital elements necessary for running a proper and profitable store.
I know it might seem far away, but Summer is fast approaching. Let’s plan a Backdoor Receiver policy and practice review for May (pre-Memorial Day). Beware to address the topic of summer replacement Vendor Drivers, how Drivers might attempt to manipulate back door receiving practices, …
According to recent research; 68% of all retail shrink is “preventable”. (Result: Best in class companies add 50% more profit to their bottom-line than “average” companies.) According to the same study only 21% of Fraud can be post-identified if not “prevented”. (Solution: Professional Data Investigators …
7 facts about retail shrink that will blow you away… Listen Now »
Employee Turnover is long recognized as being one of the Top 5 problems or business concerns plaguing retailers. The obvious costs associated with the challenge of finding, hiring and keeping associates is: recurring new hire training costs, added general labor costs, reduced productivity, less than …
Allow only authorized and properly trained associates to receive product. Check to assure that they are checking-in ‘product-to-invoice’ and placing a check-mark on the invoice as they see the product. Maintain a Weekly Discrepancy Log for all DSD vendors. Make sure that cooler inventory is …
So you find your store in bad shape. The fact that your store is in bad shape isn’t as important as you knowing that your store is in bad shape, and that you’re doing something about it. Visit your store and evaluate your customer service …
Delivery Men/Vendors are not always honest! Here are 10 ways that dishonest vendors contribute to your inventory shrink loss: Overcharging for merchandise brought into your store. Reporting false quantities. Bring in spoiled, damaged or out-dated merchandise. Removing products by actually stealing or manipulating. Removing products …
Teach all Store Associates to: Make eye contact. Greet Every Customer Within Their 10 Foot Zone. Specifically and Purposefully Offer Pleasant Assistance to all Suspicious Customers. Be Visible. Be Present. Be Friendly. Announce Code 99 over your store P.A. when you see Suspicious Behavior. Recommended …
6 Quick Steps to “Shoplifter Proof” Your Customer Service Program Listen Now »