6 Quick Steps to “Shoplifter Proof” Your Customer Service Program

Teach all Store Associates to:

  1. Make eye contact.
  2. Greet Every Customer Within Their 10 Foot Zone.
  3. Specifically and Purposefully Offer Pleasant
  4. Assistance to all Suspicious Customers.
  5. Be Visible. Be Present. Be Friendly.
  6. Announce Code 99 over your store P.A. when you
  7. see Suspicious Behavior.
  8. Recommended Security Announcements